WHY AM I BEING ASKED TO UPDATE THE CONSIGNEE/RECEIVER'S NAME?

The consignee or receiver’s name must be entered in English and, in some cases, should match the recipient’s official identification details to ensure smooth customs clearance and successful delivery.


If an update is required, KICKS CREW will contact you with instructions. Please follow the guidance provided as soon as possible to avoid delays in processing or delivery.


Please note that failure to provide the required information may result in cancellation of the affected item(s) or delivery failure.

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