You can check your order status in the following ways:
1. KICKS CREW account: Log in to your account, go to My Account, and select Orders to view your order details.
2. Order Confirmation Email: Use the Check Your Order or Track Your Order button in your order confirmation email.
As KICKS CREW is a global marketplace, items within the same order may be sourced and fulfilled independently by different retail partners. As a result:
- Each item is processed separately and may be subject to a different fulfillment timeline.
- Items may be shipped separately and, therefore, may arrive on different dates.
- A unique tracking number will be provided for each shipment once it has been dispatched.
- It is normal for some items within an order to be delivered before others.
For more info, see the FAQ: WHY I DIDN'T RECEIVE A CONFIRMATION EMAIL?
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