WHAT ARE THE ORDER NUMBER AND SKU NUMBER?

Your Order Number and SKU Number help us identify your order and the specific item you're referring to, allowing us to assist you more quickly.

Order Number

Your Order Number is the unique reference number starting with "KS" that is assigned to your purchase after your order has been successfully placed.

Example: KS1234567

SKU Number (Stock Keeping Unit)

A SKU Number is the unique identifier assigned to a specific product, including its style, color, and size. It helps us identify the exact item in your order.

Example: DD1391-100

Where can I find my Order Number and SKU Number?

You can find your Order Number and SKU Number in:

• Your Order Details page, under the Orders section in your KICKS CREW Account.
• Your Order Confirmation email
• Your Shipping Confirmation email

Reference

Please include both your Order Number and SKU Number whenever you contact our Support Team.