CAN I EXCHANGE FOR A DIFFERENT SIZE?

Yes, size exchange is available under the condition that the item(s) is unused and still have the KICKS CREW tags attached. Each order is eligible for exchange once.

- A request for exchange can be made within 7 days of the delivery date and subject to availability.
- CONTACT US and state the exchange reason and your desired size
- A return and reship handling fee will apply
- Any price differences will apply
- The goods being returned must be unused and in their original condition, with the KICKS CREW tags attached.
- Return address will be provided after the exchange application is confirmed by our team.

After the exchange request is confirmed by our team, return address will be provided via email. Customers must return the item to us within 7 days of receiving the return address, using the provided return tracking number.


** Return of goods will not be accepted if the products/ boxes are damaged/ not in their original condition, or if the tags are removed.

** Products that are on Sale or Products in campaign activities, defect & quality issue items excluded.
 

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