Once you receive a refund confirmation email from KICKS CREW, please allow 3–5 business days for the refund to be processed and credited to your original payment method.
Please note that processing times may vary depending on your payment method and financial institution. If you have not received your refund after this period, we recommend contacting your payment provider for more information on the status of the transaction.
As KICKS CREW processes requests on a per item basis, refunds for individual items within the same order may be issued separately.
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