IS THERE A DEADLINE TO SEND THE ITEM BACK?

Yes. Once your return or exchange request has been approved, you'll receive either a return shipping label or return address from our Customer Support team, along with a deadline for shipping the item back.


Please make sure the item is shipped within the timeframe provided. If it is not shipped by the deadline, we may be unable to process your return or exchange request.


As all return and exchange requests are reviewed on a per item basis, the return approval and deadline apply to the relevant item individually.


Related FAQ:

1. HOW DO I RETURN MY PURCHASE?

2. CAN I EXCHANGE FOR A DIFFERENT SIZE?

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