HOW DO I RETURN MY PURCHASE?

If you are not satisfied with the goods you have received, you have the option to return them to us under the following return policy:

• Return requests can only be made within 7 days of delivery.
• A return handling fee of 15% of the total transaction payment will apply.
• The buyer is responsible for all shipping fees involved (original processing & shipping fees and return postage are non-refundable).
• The goods being returned must be unused and in their original condition, with the KICKS CREW tags attached.
• Refunds will be issued using the original payment method only.

Please CONTACT US before returning any products.

Once our team accepts the return request and provides the return address via email, customers must ship the item back within 7 days.

** Returns will not be accepted if the products/boxes are damaged/not in their original condition or if the tags are removed.

** Sale items, products in campaign activities, and defective and quality issue items are excluded from returns.