We recommend reviewing your order’s status:
1.) If you do not have tracking information yet, please CONTACT US for assistance.
2.) If you have received tracking information:
- In Transit: Check with your local courier for the latest update.
- Delivered but not received: Sometimes, orders are left with neighbors, other household members, or at your building’s reception. You can also reach out to the courier to confirm delivery.
3.) If it’s still missing, CONTACT US for further help.
4.) If it’s returned to us, see the FAQ - WHAT HAPPENS IF MY ORDER IS RETURNED BEFORE I RECEIVE IT?
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