Once the shipment is returned to us, we will conduct a thorough inspection and work with the shipping handler to clarify any applicable surcharges.
Please note that the determination of surcharges is entirely within the shipping handler's control, and we have no direct influence over this process.
As soon as we receive confirmation, we will proceed with the next steps in resolving your order.
You can find more on FAQ - WHAT HAPPENS IF MY ORDER IS RETURNED BEFORE I RECEIVE IT?
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