WHAT IF I RECEIVE A DEFECTIVE OR INCORRECT PRODUCT?

If there are any concerns or issues with the product received, please CONTACT US within 7 days of delivery for further assistance. Ensure that the product, including the original box and item packaging, remains in its original condition with the KICKS CREW tags attached.


For certain shoes with old release dates, natural material degradation may occur over time, even if the shoes have never been worn. This is a common occurrence due to the aging of materials.


**Please provide the unboxing video. Kindly capture the entire unboxing process, starting from the initial stages before unsealing the outer packaging. This video will serve as a valuable reference point for us to provide further assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article